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FAQS
Tidal Trip

FAQ’S

If there are any issues please contact us at [email protected] and we'll make sure the issue is sorted ASAP

We recommend including as much detail about your listing as possible and providing high resolution imagery that can give potential guests a true idea of what they can expect from your venue. Try to include the rooms, the setting, some of the meals and most importantly images of the activities you provide!

Absolutely nothing! It's completely free to list your venues on Tidal Trip and we only charge a 5% commission on successful bookings that you can track right from your dashboard.

We have a team designed just to help you that you can get in touch with via [email protected] and the team will look after you right away

When you submit a booking request you will be charged in full, if the host declines the booking of does not accept within 7 days you will be refund in full automatically. If the host accepts your funds will be held on behalf of the host.

We're here to help you generate more business any way we can, plus we've been in this space for nearly 20 years in other industries so we're not going anywhere!

You can request a cancelation directly with your host through your booking on your account.

We define 4 levels of standard cancellation policies that apply to all retreats purchased on our site - detailed information can be found in our terms and conditions

Please do let your host know if you have any specific dietry requirments

Some venues will provide half or even full board along with your stay - you can find this information in the venue listing.

Tidal Trip is an adventure travel marketplace dedicated to creating challenging and unforgettable experiences. We believe in pushing boundaries and stepping out of comfort zones. Whether it's riding waves, exploring the depths of the ocean, or sailing the seven seas, we connect passionate adventurers with property owners and activity providers. Join us and turn your holidays into life-affirming exploits that leave a lasting impact.

We've worked hard to provide you a secure platform with pre-vetted hosts who provide top notch services. We aim to give you as much information ahead of time in order to best make decisions on your next adventure.